Withdrawing on Web

The following guide walks you through making a withdrawal in the PowerTrade Web.

Specify the currency type

To begin, go to your Funds screen by moving the cursor to the account symbol in the top right corner and click on "Funds" from the drop-down menu.

All your assets are displayed in Funds section. Click "Withdraw" button on the line of currency type you want to withdraw.

Adding a New Withdrawal Address

At this point, you will be prompted to select from a list of your approved withdrawal addresses. If you have not specified any approved withdrawal address yet, or if you intend to withdraw to an as-yet-unspecified withdrawal address, you will need to add a new withdrawal address before you can proceed. Click on the address box, and then choose New withdrawal address.

Specify a label for the address. You can choose any label to enter into the free text form, so we encourage you to choose something that's meaningful to you to minimize potential confusion in the future. As an example, we have labelled this address "USDC Wallet".

On the next line, enter the address you wish to add by pasting it from your clipboard. We strongly discourage users from typing in addresses manually as this method is highly prone to error.

Note: If you have enabled 2FA on your account, you will be given a 2FA challenge at this point.

Click "Add" to continue.

This will trigger a pop-up window from your browser to announce that an email verification has been sent to you. The email contains a magic link that is required to complete the process of adding a new withdrawal address.

Open the email and click on "Confirm Withdrawal Address".

Once you've confirmed the wallet address, you should receive a separate email notification confirming that a new withdrawal wallet address was added.

You will be now taken back to your Funds screen. The most recently added address should now appear on the list.

Specify the withdrawal amount

Next, enter the amount you would like to withdraw. You can also opt to withdraw your full balance by clicking "Available" and then, click "Confirm".

Note: If you have enabled 2FA on your account, you will be again given a 2FA challenge.

Email Confirmation

This will trigger an email to be sent to you. The email contains a magic link that is required to initiate the withdrawal transaction.

Open the email and click "Confirm Withdrawal" button.

(Please note that your withdrawal request will expire after 10 minutes.)

Withdrawal Requests

Now you should be taken to Withdrawal tab in Funds section. All your withdrawal requests will appear here.

You may click on the transaction hash to check it on the blockchain. Once the transaction is confirmed, the status will change from Processing to Confirmed.