Power Trade Guides and FAQ
  • Power Trade Guides and FAQ
  • How to use PowerTrade
    • Getting Started
      • What is PowerTrade?
      • Signing up for a New Account
      • Verify the account
    • Login
      • Signing In to Your Account
      • Common Login Issues
    • Email Issues
      • Not Receiving Emails
    • Subaccounts
      • Subaccounts Overview
      • Web, Creating / Managing Subaccounts
      • Web, Funding Subaccounts
      • Mobile, Creating / Managing Subaccounts
      • Mobile, Funding Subaccounts
    • Deposits
      • Depositing on Web
      • Depositing on Mobile
      • My Deposit is Delayed
    • Withdrawals
      • Withdrawing on Web
    • Account Verification
      • Account Verification Status / Limits
      • Proof of Identity (Requirements)
      • Proof of Address (Requirements)
      • Updating Your Address
    • Corporate Accounts
      • Institutional Account Verification
    • Fees
      • Trading Fees
      • Withdrawal Fees and Minimum
      • Cryptocurrency Recovery Fee
  • API
    • API Overview
    • Authentication
  • Trading
    • Options
      • Options Introduction
      • Options Contract Specifications
    • Futures
      • Futures Introduction
    • Margin & Liquidation
      • Account Health & Liquidation
      • Portfolio Margin
      • Margin Methodology
    • Perpetuals
      • Perpetuals Introduction
      • Perpetuals Contract Specifications
      • Full perpetual documentation
    • Spot
      • Spot Trading
  • Insurance Fund
    • Insurance Fund Specifications
  • PTF Token
    • PowerTrade Fuel Token (PTF)
    • Token Specifications
      • Token Burn Mechanics
      • Trading Reward Programme
      • Liquidity Providers Reward Programme
    • PTF Token Litepaper
  • Legal
    • Legal and Privacy Policies
      • Terms of Service
      • Privacy Policy
      • API License Agreement
      • Cookie Policy
    • Country Availability
      • List of Prohibited Countries
    • Risk Disclosure
      • Risk Disclosure Statement
    • Security
      • Security Policy
  • PowerDEX
    • What is PowerDEX
      • PowerDEX FAQ
      • PowerDEX Multi-Signature Wallet
    • Using PowerDEX
      • Sign in to PowerDEX
      • Setting up your Account
      • Making a Deposit
      • Settling your Account Balance
      • Making a Withdrawal
      • Safe Mode
Powered by GitBook
On this page
  • Commonly accepted documents
  • Document Requirements
  • Photo Requirements
  • Common rejection reasons
  • Still have questions?
  1. How to use PowerTrade
  2. Account Verification

Proof of Identity (Requirements)

As part of the account verification process, you will be required to submit a photo of a Proof of Identity (POI) document. This photo can be taken using PowerTrade's in-app camera or can be an upload of a previously-taken photo.

Commonly accepted documents

The photo ID page of an International passport is the document that's most likely to meet our POI document requirements. Certain countries' National ID Cards, Residence cards, or Driver's Licenses also work, but only if they meet the requirements below.

Document Requirements

If you are in doubt about whether your document is acceptable, please check that it meets these requirements:

  • Document must be government-issued. Internationally recognized documents (like passports or certain ID cards) are preferred.

  • Document must be within its validity period (i.e. not expired).

  • Document must contain a head shot photo.

  • Document has sufficient ID fraud security features

Photo Requirements

Even if your document is acceptable, the photo you submit needs to be legible. Please ensure that the submitted photo meets the following requirements:

  • Must be a photo of your physical ID document (NOT a photo from a computer or mobile device screen displaying your ID document)

  • Photo must not be cropped to obscure any vital information.

  • All information on the document must be legible.

  • Photo must be reasonably in focus and not be too blurry to read.

  • Photo must show all four corners of the document.

  • Photo must be full-color and unfiltered. No monochrome or filtered photos will be accepted.

Common rejection reasons

Here are some common causes of POI document photos being unacceptable.

  • The Proof of Identity document submitted is not an accepted type.

  • The Proof of Identity document submitted is a photo from a computer/mobile device screen and not a photo of a hard copy.

  • The details you entered didn't match the details on the submitted document.

  • The photo of the document is unclear or blurry.

  • The photo doesn't show the four corners of the document.

Still have questions?

PreviousAccount Verification Status / LimitsNextProof of Address (Requirements)

Email Support:

Telegram:

support@power.trade
https://t.me/power_trade