> For the complete documentation index, see [llms.txt](https://support.power.trade/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.power.trade/how-to-use-powertrade/account-verification/proof-of-identity-requirements.md).

# Proof of Identity (POI) Requirements | Passport, ID & Photo Tips

As part of the account verification process, you will be required to submit a photo of a Proof of Identity (POI) document. This photo can be taken using PowerTrade's in-app camera or can be an upload of a previously-taken photo.

### Commonly accepted documents

The photo ID page of an **International passport** is the document that's most likely to meet our POI document requirements. Certain countries' **National ID Cards**, **Residence cards**, or **Driver's Licenses** also work, but only if they meet the requirements below.

### Document Requirements

If you are in doubt about whether your document is acceptable, please check that it meets these requirements:

* Document must be government-issued. Internationally recognized documents (like passports or certain ID cards) are preferred.
* Document must be within its validity period (i.e. not expired).
* Document must contain a head shot photo.
* Document has sufficient ID fraud security features

### Photo Requirements

Even if your document is acceptable, the photo you submit needs to be legible. Please ensure that the submitted photo meets the following requirements:

* Must be a photo of your physical ID document (NOT a photo from a computer or mobile device screen displaying your ID document)
* Photo must not be cropped to obscure any vital information.
* All information on the document must be legible.
* Photo must be reasonably in focus and not be too blurry to read.
* Photo must show all four corners of the document.
* Photo must be full-color and unfiltered. No monochrome or filtered photos will be accepted.

## Common rejection reasons

Here are some common causes of POI document photos being unacceptable.

* The Proof of Identity document submitted is not an accepted type.
* The Proof of Identity document submitted is a photo from a computer/mobile device screen and not a photo of a hard copy.
* The details you entered didn't match the details on the submitted document.
* The photo of the document is unclear or blurry.
* The photo doesn't show the four corners of the document.

## Still have questions?

**Email Support:** <support@power.trade>

**Telegram:** <https://t.me/power_trade>